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Category Archives for "Listening Objectives"

Listen with Empathy

Want to Avoid Poor Discussions? Listen With Empathy

​Are you longing for more meaningful and satisfying conversations? Trying to truly connect with your clients and their needs? Desiring to foster greater rapport and trust with others? Wanting to avoid another costly misunderstanding? If any of these interpersonal challenges resonate with you then make it your ongoing objective to listen with empathy. In this article I describe the vital role of empathy in connecting with people in our personal and business lives. Then I offer ways to develop it.

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4 Emotional Intelligence Will Make You a Better Listener

Emotional Intelligence Will Make You a Better Listener

Emotions are integral to conversations. A speaker conveys vital information through their feelings and attitudes as well as their spoken words. And while listening, those ideas trigger emotions inside us, either supporting or opposing what we’re hearing. Emotional intelligence is knowing how to leverage these emotions in a manner that enhances our understanding of the speaker’s message. This is something that we can all develop.

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