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I’m astounded by how a few basic Active Listening techniques can make all the difference in daily life. 10 years ago poor communication relentlessly hindered me. Now I enjoy greater effectiveness in my work and deeper connections in my professional and personal relationships. The purpose of this GLS blog to help others experience this same transformation. Here’s the backstory of how this blog on good listening skills came about. It all began in prison...

As a good listener our goal is to understand the total meaning of the speaker’s message - the content and feelings - from their perspective. Ultimately, achieving this goal comes down to mindset, continually choosing to listen moment-by-moment throughout every conversation. How do we do this?