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Category Archives for "Interpersonal Communication"

4 Emotional Intelligence Will Make You a Better Listener

Emotional Intelligence Will Make You a Better Listener

Emotions are integral to conversations. A speaker conveys vital information through their feelings and attitudes as well as their spoken words. And while listening, those ideas trigger emotions inside us, either supporting or opposing what we’re hearing. Emotional intelligence is knowing how to leverage these emotions in a manner that enhances our understanding of the speaker’s message. This is something that we can all develop.

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